Suitable when
A small distributor with an existing enquiry process, identified brands and operations to coordinate. Before agreement, we check the required capabilities and programme workload; work depending on an unverified capability is not commissioned.
Outcome
Shop enquiries, brand contributions and a commercial operation managed within one programme.
What we take responsibility for
We take over shop enquiries, send ordinary replies, prepare and follow proposals, and obtain required information from brands. Each month we prepare and implement an operation across two channels: marketing angle, arguments, visual direction, production and entrusted distribution. Deadlines and decisions are coordinated. Stock, logistics, customs and technical after-sales support remain outside the programme.
Checks and follow-up
Three reviews per week; an ordinary reply or prepared escalation within two working days. Pre-launch checks, weekly written update, monthly review and next programme. Open matters remain under follow-up; no reply is not treated as artificial closure.
Your decisions
You share facts and access, approve the programme, creative work and mandate. We send approved ordinary replies and prepare proposals; you decide pricing, discounts, spending, orders, refunds and contracts. Decisions are grouped for your review.
Scope
One company, market and language, two existing channels and one sales process with twenty active cases or conversations at a time. Volume and complexity checked upfront. Unanswered matters retain a dated next step and an owner. No 24/7 coverage, migration or new custom integration. Sustained growth is discussed before any extra charge; promised work remains due.
Price and timing
€1,750/month, including onboarding and ordinary tools, billed at the start of the period. A fixed month may end without automatic renewal; ongoing support has no minimum term, 30 days’ notice and a prorated final period. Work status and files handed over at completion.
Discuss your situation ↗